Privacy Policy

Effective Date: 17 | Jan | 2025

At London Private Driver, accessible via https://londonprivatedriver.com, your privacy is of utmost importance to us. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to protect it.

If you have any questions or concerns regarding this policy, please contact us at contact@londonprivatedriver.com.

1. Information We Collect

We collect personal information to provide better services to our clients. The types of data we may collect include:

• Personal Details: Name, email address, phone number, and billing address.
• Booking Information: Details related to your bookings, including travel dates, destinations, and preferences.
• Payment Information: Credit/debit card details and transaction history.
• Device Information: IP address, browser type, and usage data collected via cookies and similar technologies.

2. How We Use Your Information

We use your personal information to:

• Process bookings and provide our transportation services.
• Communicate with you regarding reservations, updates, and customer support.
• Improve our website, services, and overall user experience.
• Send promotional offers, newsletters, or service updates (you can opt out anytime).
• Comply with legal obligations and resolve disputes.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following cases:

• Service Providers: Third-party vendors assisting with payment processing, email services, or website hosting.
• Legal Requirements: To comply with legal obligations or protect our legal rights.
• Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request access to the personal information we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request deletion of your personal data.
• Restriction: Restrict processing of your personal data in certain circumstances.
• Objection: Object to the processing of your data for marketing purposes.

To exercise any of these rights, please contact us at contact@londonprivatedriver.com.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and collect data for analytics purposes. You can manage or disable cookies through your browser settings.

7. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before sharing your information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.

10. Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: contact@londonprivatedriver.com
• Website: https://londonprivatedriver.com

Thank you for trusting London Private Driver with your personal information.